Privacy policy.

We're Contractors Guild, a marketing company based in Phoenix, Arizona, working exclusively with construction contractors and home-service businesses. This policy explains what information we collect, why we collect it, and what we do with it.

We wrote it in plain language because that's how we run our business — but it's still the real policy. If anything here doesn't make sense, ask us before you share anything with us.

When you fill out our contact form or request a free audit, we collect: your name, your business name, your email, your phone number, your trade, and any details you put in your message. For an audit, that also includes your website URL.

We collect this to respond to your inquiry and — if we end up working together — to do the work. We only ask for what we actually need.

If you become a client, we may also need access to your business accounts, brand assets, and materials: logins, photos of completed work, service-area details, and the like. You provide those directly, and only as the work requires.

We use your information to reply to your inquiry, set up a call, prepare a proposal or audit, and — if you hire us — to deliver the services we agreed to.

We may use your email to follow up and send updates about your project. We don't use your information for anything unrelated to the reason you gave it to us.

We don't sell, rent, or trade your information. Ever. We're a small business that works with contractors — your trust is the whole business, and we're not about to put a price tag on it.

We don't share your information with anyone except as needed to do the work or where we're legally required to.

If you become a client, we may run ads on your behalf through platforms like Google and Meta. Those platforms may receive the data necessary to run your campaigns, under their own terms and policies. We never hand your customer lists or proprietary information to a third party to sell to.

Our website uses minimal cookies and basic analytics to understand how the site is used and to keep improving it. We don't follow you around the internet. You can disable cookies in your browser and the site still works fine.

We keep inquiry information long enough to respond and to follow up if you're still deciding. If we don't hear from you and you don't become a client, we'll eventually delete it.

If you're a client, we keep records for the life of our working relationship and a reasonable period after, then we delete or return what's yours.

You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. Email us and we'll take care of it — no runaround.

If you're in a region with specific privacy rights (like California, or the EU and UK under GDPR), those rights apply to you and we'll honor them.

We take reasonable steps to protect your information and limit access to the people who need it. We use established platforms to store and send data.

We're not going to tell you any system is bulletproof — none is. But we take it seriously, and if something ever goes wrong, we'll tell you straight.

Our site links to third-party sites — Google, Meta, our social pages, and others. Once you leave our site, their privacy practices apply, not ours. We can't control what they do with your information, and this policy doesn't cover it.

Our services are for businesses, not kids. We don't knowingly collect information from anyone under 16. If we ever learn we have, we'll delete it.

We may update this policy from time to time. When we do, we'll date the change at the bottom of the page. If anything material shifts, we'll tell current clients about it.